# Edit UPS services

#### Let's go to the UPS accounts list

Settings-> Settings UPS-> UPS accounts & Services (TAB) and click Edit account in Friendly name column

![](https://2397728296-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FszXzUFVI6AemSIfbvaXs%2Fuploads%2FxbwpqhCGsN7YOV6e2peF%2Fedit-account.png?alt=media\&token=0fa241a3-1df6-4d52-88c5-061567dcc1cd)

So we will focus on the right sidebar as you see below

At the **UPS services & Live rates** section feel free to enable the UPS services that you desire to work within cart/checkout also in the backend too.

![](https://2397728296-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FszXzUFVI6AemSIfbvaXs%2Fuploads%2FSg36j7Qq554OfFNQG323%2Fups-services.png?alt=media\&token=7214b818-b289-4537-bd5e-662563f814e0)

**Name:** Give a custom name&#x20;

**Price Adjustment %:** For percentage discounts. Use the minus(-) for negative adjustment.&#x20;

Example -70 = (**BASE -70%)**

**Price Adjustment +-:** For fixed amount discount. Use the minus(-) for negative adjustment.&#x20;

Example: -14 = **(BASE - 14)**

**Include/exclude selected countries:** You can disable or enable a specific UPS service for selected&#x20;

Countries

#### Continue to the next section

![](https://2397728296-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FszXzUFVI6AemSIfbvaXs%2Fuploads%2F4ISdyRX0xbAJZtiP1G7Y%2Fshipping-zones-rates.png?alt=media\&token=3ba3fd69-dcf3-4e31-9b69-ba0df9691576)

**UPS rates adjustments by shipping zones** section is one of the most powerful tools relative to live rates. You have the ability to Adjust percent or fixed discounts for a specific Shipping zone and UPS service.

#### Continue to the next section

![](https://2397728296-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FszXzUFVI6AemSIfbvaXs%2Fuploads%2FvD61nizEZaNzK83u7l6L%2Flive-rates-settings.png?alt=media\&token=9a318cce-71c1-4282-84f1-6ab6369ca769)

**Rates country availability:** Disable or enable live rates **feature** for specific countries

**Round UPS rates:** This will transform up or down UPS prices with 0 or 1 decimal&#x20;

**Ship to Residential. 3 available options**

1. **Indicate always as residential:** Will indicate the address as residential when it requests real rates. UPS charges a bit more for residential destinations.
2. **All as Non-residential and only validate (US/PR) destinations**. All destinations won't be set as residentials, but only for US/PR addresses after a validation request.
3. **All as Residential and then Partial validate (US/PR) ONLY:** All destinations will indicate as residentials but they will revalidate if is a US/PR address.

**Option 2 and Option 3.** An extra request is being executed to UPS API to get real-time results if an address is classified as residential or commercial. Only US/PR accounts can perform this validation. Please, if you don't have a US/PR account, use option 1 or 2; otherwise, it will make an additional request for no reason.

### Estimated Settings

**Enable UPS estimated time**

**Estimated time prefix:** Change prefix text

**Estimated time format:** Select date format

**\*\*Until what time do you deliver the same day?:** Until what time you will deliver the package if you receive it.

**\*\*Which days are you shipping? \*\*Specific days?**

\*\* Values are necessary for our algorithm to pass to UPS API when they pick up your package, so the estimated time is more accurate.

Probably you have noticed the red notice  <mark style="color:red;">**(UPS rates is disabled)**</mark>

#### Let's jump on our global settings

Go to Settings-> UPS Settings

![](https://2397728296-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FszXzUFVI6AemSIfbvaXs%2Fuploads%2Fu8gzQtDGN2xsVu7B2muy%2Fmain-settings-live-rates.png?alt=media\&token=956f0dd3-5623-46ad-8400-d4f15a3458a3)

#### Check the checkbox "**Enable live rates"**

Notification is disappeared <mark style="color:red;">**(UPS rates is disabled)**</mark>

Let's go to the front shop, add a product and go to checkout.

### <mark style="color:red;">IMPORTANT!</mark>

{% hint style="warning" %}
After these steps, **if live rates are not displayed, do the following:**

Go to Woocommerce->Shipping->(iBen) UPS live rates

Confirm that **Enable** is checked and **CLICK "Save Changes"** in any way.

Even if was checked, please **click "Save Changes"**
{% endhint %}

![](https://2397728296-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FszXzUFVI6AemSIfbvaXs%2Fuploads%2FxwD2VSqft07OB7TQjFO1%2Ffront-rates.png?alt=media\&token=522c4273-d73b-4123-b4f0-8330181da419)
